Frequently Asked Questions
Find the answers to our most commonly asked questions. Feel free to contact us anytime if we can further assist.
Appointments
What insurance networks do you accept?
What should I expect from my scheduling call?
What is the appointment cancellation policy?
How much will my appointment cost?
Why do you need my credit card information?
What is the difference between co-insurance and co-pay?
Care
Will I be paired with my requested clinician?
How quickly will I be able to see a clinician?
What should I expect at my first appointment?
Will I get medication prescribed at the first appointment?
Does Sol Mental Health prescribe controlled substances (such as stimulants or benzodiazepines)?
Security
Is virtual (telehealth) care secure?
Is care delivered by Sol Mental Health HIPAA compliant and secure?
Services
What do psychiatric medications treat?
What is the difference between a psychiatrist and a therapist?
What does Sol Mental Health treat?
We treat the following conditions:
• Anxiety disorders
• Depressive disorders
• Bipolar-spectrum disorders
• Trauma-related disorders
Do you have any other questions for us before your appointment?
Read what the experts on our team have to say about mental health topics:
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